Privacy policy

Privacy Policy At V4WELLNESS

We deeply value and respect the trust you place in us when you choose our massage therapy services here in Calgary, AB. We are committed to safeguarding your privacy and ensuring a secure environment as you embark on your journey towards serenity and wellness. Our Privacy Policy reflects our dedication to transparency in how we handle your personal information.

**Collection of Personal Information:**

We gather only the essential personal details necessary to deliver a seamless, personalized experience while scheduling your massages or interacting with our website directly or through a third-party provider. This includes information such as name, contact details, payment information, and preferences. Rest assured, every piece of data is collected with your knowledge and for purposes that enhance your wellness journey. We have not assigned anyone on behalf of V4WELLNESS anywhere in the world to request for your personal information, payment details, sell, market or solicit any of our services. Any such occurrences should immediately be reported to the nearby police to take immediate action against them.

**Use and Protection of Data:**

Your information is used exclusively to improve your experience with V4WELLNESS—whether it's remembering your preferred therapies or alerting you about promotions that make your wellness routine more enriching. We employ robust security measures to protect all personal and financial data from unauthorized access, ensuring peace of mind every time you reach out to us.

**Links to Other Websites**

Our site contains links to third-party websites and services that we do not own or control. We are not responsible for the content, policies, or practices that are linked to our site. Please be responsible for reading the policies, terms and conditions for the third-party websites or links, as we do not have control over them.

**Client Confidentiality:**

At the heart of our service is client confidentiality. We uphold strict protocols so that any details shared during sessions remain strictly between you and your therapist. Our professionals are trained to maintain discretion and professionalism, always prioritizing your comfort and trust. We believe in preserving an open line of communication with our clients. Should you have any questions or wish to modify or access the information you've provided us, our friendly team is just a message away, ready to assist. Rest easy knowing that at V4WELLNESS, your privacy isn't just a priority—it's a promise we uphold unequivocally.

**Text Messaging Disclaimer**

Last Updated: [Jan 01.2026]
1. Consent & Information Collection
By opting into our text (SMS) messaging service, you consent to receive [e.g., promotional alerts, appointment reminders, updates] from V4WELLNESS to the mobile number you provided. We collect your mobile phone number, name (if provided), and engagement data (e.g., enquiries).  
2. Purpose of Usage
Your phone number is used exclusively to:
Deliver the requested text messages.
Manage your preferences and opt-out requests.
Improve our communication service. 
3. Data Sharing and Third Parties
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing/promotional purposes. Information may be shared only with service providers (e.g., SMS platforms) necessary to deliver the messages or to comply with legal obligations.  
4. Opt-Out Procedure (Unsubscribe)
You can cancel the SMS service at any time by texting "STOP" to 587-329-5235. After sending "STOP," you will receive one final message confirming your unsubscription.  
5. Support and Rates
For assistance, text "HELP" or contact us at [email protected], 587-329-5235. Message and data rates may apply based on your mobile carrier plan.  
6. Data Retention
We retain your mobile information only as long as necessary to provide the services or to comply with legal requirements